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Throttling

In order to ensure that the platform provides a high quality and stable environment to all clients all requests are subject to throttling. This protects the platform against unplanned high load, random bursts and intentional request based attacks.

Throttling is applied based on the company’s tier. There are 3 tiers that have different throttling rules depending on whether the request is on a user endpoint or an admin endpoint.

Name user admin
Limited 50/min 100/min
Standard 100/min 200/min
Extended 500/min 1000/min